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Terms of service
Return, Refund, and Warranty Policy
Returns and Refunds
Goods sold are not returnable or refundable. Sale items are not eligible for exchanges.
Warranty
Electronic items: 6-month repair warranty (void if damaged by cockroach infestation or misuse)
-TVs: 1-year repair warranty (excluding LCD screens and remotes)
- Exclusions: Gel batteries, items under R80, hand mixers, and ear pods (due to hygiene reasons)
-TV Box: No warranty on app download issues.
Installation Sound and Amps
- Sound and amp systems must be installed by a registered company to maintain warranty validity.
Exceptions
7-day return policy applies if items are in original condition with a receipt.
Misuse
Warranty is void if damage is caused by negligence or misuse.
Smart Devices
Not Google certified.
Please review our policy carefully before making a purchase.
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